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Frequently Asked Questions

Queries from other brides-to-be 

We want every bride to feel that finding your dream wedding dress is one of the most exciting and memorable moments when planning her wedding, so we have answered some of your most asked questions.


Q: When should I order my wedding dress?

We recommend 12 -18 months prior to your wedding date so that when you visit us you are able to try on all the latest styles in bridal fashion. However, there is no ‘right’ time to start looking and if you are super organised and want to find your dress before this then you are more than welcome to book in with us!


Q: Do I need to book an appointment?

Yes we do operate by appointment only. You will have exclusive use of one of our spacious bridal suites so it is important to call in advance and book your appointment with one of our experienced bridal consultants.

We do have a £25 Cancellation Charge for all appointments cancelled within 48 hours.


Q: How long is my appointment?

Bridal appointments are 1.5 hours. During these appointments we will discuss your ideas and thoughts with you as well as offer professional advice with regards to styles and shapes to help you find ‘The One’.


Q: How many people can I bring with me?

The bridal suites can seat upto 3 guests during appointments so you can bring those nearest and dearest with you to find ‘The One’, however please see our Covid 19 page for more details regarding this.


Q: Can I bring children to my appointment?

Of course, we understand finding childcare at the same time when you want your bridal party together can be very tricky (Emma knows only too well as a mum to twin boys)! However we have found that young children find it difficult to sit still for that length of time – especially whilst mum is making important dress decisions. So for a more relaxed experience it might be worthwhile to enlist the help of family members to babysit! Please see our Covid 19 page for more details regarding this.


Q: What is the price range of your wedding dresses?

The price of our dresses range from £899-£2900 with the majority between £1000-£1800. We also have our fabulous ex sample gowns that are in excellent condition and are available to take away immediately at a fraction of their original price starting from as little as £199. These are all listed on our Sale page with their size and price.


Q: Do I have to pay for my wedding dress in full?

When you order your wedding dress we require a 50% payment with the balance due when it arrives in. If the wedding date is more than 12 months in advance we can offer an Easy Payment Plan which we can discuss with you at the appointment.

However, if you fall in love with one of our ex-sample gowns these are required to be paid in full before you take them away.


Q: What size are you sample gowns?

All of our full collection samples are between UK 8-18 with our Plus Size samples between UK 16-26.


Q: Do you sell bridal accessories?

We are very lucky to have such a fabulous collection of accessories to perfect your bridal look. Once you gown arrives in the boutique you will be invited in to try her on and have a Styling Appointment with one of our consultants. These are 30 minutes appointments where you can choose your veil, headpiece, jewellery and shoes that match your dress perfectly.


Q: Do you offer on-site alterations?

YES! We have an on site seamstresses, Estelle and Alice at Emma Louise Alterations, that you can see during the week or on a late night Thursday. Please note alterations are at an additional cost but this will all be discussed with you when you find your perfect gown.

Q: Is there parking nearby?

YES! During the week we do have parking available directly behind the boutique in the gated car park in one of our designated spaces. Once you arrive turn by the side of the boutique and turn into the car park on the left.

Please note the gate to the car park does close at 6pm during the week and at the weekend so for appointments on a late night Thursday and during the weekend please park directly in front of the boutique where there is ample parking on the road.


If you have any other questions regarding your appointment please don’t hesitate to contact us. We look forward to welcoming you to our boutique.

Start your journey here...

We choose to operate on an appointment only basis so that your exclusive bridal suite is reserved just for you and your guests during your appointment.

You can either follow the link below to ‘Book Your Appointment’ Online or please call us on 01204 652035 during the times listed.

Book Your Appointment Now!
Tuesday 9.30-17.00
Wednesday 9.30-17.00
Thursday 9.30-20.00
Friday 9.30-17.00
Saturday 9.00-16.00

Contact us

Not only did they find me the perfect dress, they delivered what I can only describe as an amazing experience that left me feeling touched by how there are actually some truly kind people in the world.

- Lesley

I just want to say a special thank you to Emma and her team for helping me find the perfect dress. Their service was exceptional and they made me feel so at home.

- Rosie

Impeccable service from start to finish and will definitely recommend to future brides. Emma understands the shape and style you have in mind, and picked out a dress for me, which I fell in love with!

- Sarah

My experience at Emma Louise Bridal was entirely different to any other boutique. I was instantly put at ease and encouraged to take my time and try a few different gowns. I ended up trying my beautiful Allure gown at the end and I fell in love.

- Lucy

Fantastic service, stress free and very welcoming! Thankyou so much for my amazing wedding dress.

- Kirsten
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